Delivery
We deliver throughout the UK to everywhere except the Scottish Highlands, the channel islands, Northern Ireland and the republic of Ireland. We can arrange for delivery to these areas for an additional costs.
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Delivery times
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All UK delivery is based upon a three day delivery service. Orders placed on a Friday will be despatched on a Monday/tuesday (due to the nature of fresh foods). We can offer a Next Day Delivery service, please request in the notes section and we will confirm via return whether it is possible. We do not deliver on Sundays.
The package will arrive Monday to Saturday between 9am-5pm and will need someone to sign for it.
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Delivery Prices
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Delivery Prices for England, Wales, and Lower Scotland.
All parcels with non chilled products & up to 10kg - £7.10 (average hamper weights 5kg)
Parcels over 20kgs are charged at an additional .60p per KG
Maximum charge for delivery is £11.95
Pre 9am next day delivery charge- £14 (additional to above cost)
Pre 10.30am next day delivery charge- £8 (additional to above cost)
Saturday morning delivery charge-£21
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Delivery Day choice
Please add a requested delivery date in the notes section when processing the order and we will deliver upon that day or as close to it as is feasible.
Christmas delivery date
The last order date for definite pre-christmas delivery is 20th December. We will do our best to get them out after that but can't guarantee it.
Due to the volume increase in December we reserve the right to adjust the delivery date by two to three days. We will always do our utmost to delivery products in time for Christmas day but can not be held accountable for adverse weather conditions. If there is an issue we will contact you to confirm and will offer a full refund upon booking.
Signature for Delivery.
All parcels require a signature upon receipt and need to be checked for breakages before signature.
Delivery to Hospitals, Universities and other institutions.
We are more than happy to deliver to these hospitals and universities but please contact the hospital beforehand to identify their postal facility and confirm that they accept parcels. We can not be held liable for any problems arising from individual cases. Our courier service is only capable of delivering to the appropriate goods in section.
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Living produce deliveries
We want your products to arrive in the utmost condition- therefore any orders received from on Thursday-Sunday will be sent first thing on Monday morning. This will avoid any seedlings being in transit over the weekend.
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Incorrect delivery addresses
Please make sure that the address that you give for delivery is completely correct and includes the post code and full delivery address. If a package is returned due to errors in address, delivery will charged to resend.