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Online orders:
Seedleaves.com: A Food Adventure, Headley Road, Grayshott  Hampshire, GU26 6JL

The contract between us:
When you place an order to purchase items using our Website this is an offer by you to us to purchase those items. We will confirm receipt of your order by sending you an email summarising the details of your order ("Order Confirmation E-mail"). We accept your order only when we send an e-mail confirming that we have either: 
- Despatched the items in your order ("Despatch Confirmation E-mail"). The contract between us is formed at the point we send the Despatch Confirmation E-mail in respect of those items mentioned in the Despatch Confirmation E-mail and an agreed a delivery/pickup time for the product.


Substitutions:
Seedleaves reserves the right to substitute any item with another of similar or greater value if any item is unavailable. We will always personally choose as close a substitute as possible. 

Colours, specifications and dimensions of products:
We have made every effort to display the colours, specifications and dimensions of items on the Website as accurately as possible. The colours you see will depend on the resolution of your monitor, we cannot guarantee that your monitor's display of any colour will reflect accurately the colour of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our Website without prior notice. 

Promotional events:

Closing date for promotions unless stated as otherwise is 3 weeks. Entrants must be 18 or over. Entry is limited to one per household. All additional charges incurred during the day are to be paid upon departure. The seedling offer provided when purchasing a TowerGarden Home is based on seedlings drawn from our standard Lettuce and herb range. 

Gift Vouchers

  • Gift vouchers must be used online only

  • Valid for 12 months from the date issued

  • No change will be given if the final bill is less than the voucher total

  • May only be redeemed once

  • May not be exchanged for cash

  • Strictly non-refundable or transferable

Liability:

The total liability of Seedleaves for any claim, howsoever arising, shall not exceed the price of the goods supplied by us to the customer.

If you have a valid claim based on the poor condition or quality of your goods and you return them within a reasonable time, you are entitled to choose between a refund or replacement where possible.  These terms and conditions do not affect your statutory rights as a consumer.  We endeavour to keep the website up-to-date but retain the right to update product information without notice.

Complaints/customer feedback:
Seedleaves.com are extremely keen to hear from our customers, be it positive or negative. We strive to provide the finest experience that we can but also recognise that situations do arise that are not satisfactory to our customers. We will remedy these problems as quickly and personably as possible. Please don't hesitate to get in contact via email or telephone to william@seedleaves.com or call 01428 712777 .

Privacy Policy

1. Introduction

A Food Adventure LTD is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at info@seedleaves.com

2. What Information We Collect

We collect personal information that you voluntarily provide to us when [registering at the Websites/expressing an interest in obtaining information about us or our products and services, when participating in activities on the Websites or otherwise contacting us].

The personal information that we collect depends on the context of your interactions with us and the Websites, the choices you make and the products and features you use. The personal information we collect can include the following:

  • Name and Contact Data

  • Credentials

  • Payment Data

 

3. How We Use Your Information

We use personal information collected via our Websites for a variety of business purposes described below:

  • To facilitate account creation and logon process.

  • To send you marketing and promotional communications.

  • To request feedback and to contact you about your use of our Websites.

  • To protect our Websites.

  • For other business purposes.

 

4. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies to access or store information.

6. Your Privacy Rights

In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

8. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

9. Contact Us

If you have questions or comments about this policy, you may email us at info@seedleaves.com or by post to:

A Food Adventure Ltd, Applegarth Farm, Headley Road, Grayshott, Hants, GU266Jl

DISCOVER OUR NEW RANGE OF SEEDLING PACKS

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